Account Management
Everything you need to manage your Chatex account
How can I reset my password
Follow the steps below to reset your password
How can I change my email address
We do not support changing an email address. This article includes other available options.
Can I change my authentication method
Understand your options for changing how you sign in to Chatex.
How do I change my account password
Follow the steps below to change your password
How can I update my profile information
If you need to update your name, profile photo, or other personal details, follow the steps below.
Why can't I log in to the chatbot platform
If you're having trouble accessing your account, here are a few steps you can take to resolve it.
I've received a verification email I didn't request.If you received a verification email you didn’t request, someone may have attempted to access your account using your email address.
If you received a verification email you didn’t request, someone may have attempted to access your account using your email address.
How can I contact support
Use the native support flow first for billing, account recovery, and structured support requests.
Can I reactivate my deleted account
I deleted my account, but now I want to access it again.
How to find your Apple private relay email for Chatex
If you used Sign in with Apple, the account email may end in @privaterelay.appleid.com instead of your personal inbox address.
Still need help?
Our support team is here to help you with any questions or issues you may have.
Contact Support